CRM is the hub of the organization. Information flows through online touchpoints, BI makes sense of it and marketing automation completes the cycle.
Websites & Platforms
Is your online presence all it should be?
Can you quickly deploy marketing campaigns? Do they work?
Can customers interact and discuss products and services?
Can you make sense out of all the data around you? Is it information?
Can you listen to what’s going on on the web, analyse and react?
CRM & Social CRM
Customer Relationship Management is a way of life.
Do your employees share ideas, discuss products, help the sales team?